Come work at the Animal Park as a Visitor Services Associate!
Looking for a job that’s wildly different? We are currently looking for candidates to join our Visitor Services team to work both weekday and weekend shifts, full or part-time. As a Visitor Services Associate, you will be the smiling face every guest sees when they arrive, helping set the tone for an amazing experience at the park.
Qualifications:
- Upbeat with a positive attitude and a desire help us succeed
- Ability to work weekends and holidays – some weekday shifts available
- Must be at least 18 years of age
- Strong interpersonal communication skills, including reading, writing, and telephone skills
- Basic skills with Microsoft Office, Google Drive, and Excel software applications. Experience with Square and Fare Harbor is preferred; training is available
- Valid driver’s license and reliable transportation
- Ability to follow through with projects and tasks independently
- Ability to work actively on your feet for at least 4 hours per shift
- Ability to lift at least 35 lbs. on occasion
Key Roles:
- Create a welcoming experience for every guest!
- Managing visitor scheduling using software and communicating via phone calls and emails
- Answering phones and returning calls
- Greeting and checking in guests for their tour or visit, supporting tour guides as needed
- Facilitating walk-in guests having an enjoyable experience even if we can’t host them immediately
- Running a register for processing Gift Shop purchases and other payments
- Assisting with Gift Shop inventory and stocking displays
- Processing mail including logging and facilitating internal delivery
- Effectively providing potential donors information and steering them to the correct personnel
- Maintaining the cleanliness of the Visitors Center and the surrounding outdoor public areas, and stocking supplies as needed
- Supervising volunteers assisting with day-to-day Visitor Services tasks, and facilitating access for others
- Limited cross-training in the handling of educational animals is a possibility for the right candidate
- Maintaining a professional and positive attitude with other staff, guests, and our community
- Assisting as needed in public facing roles such as driving the golf cart for visitors needing mobility assistance
- Starting hourly wage: $8.00 hr for part time and $10.00 for full time
Animal Park Employment Application
Visitor Services Associate (FULL AND PART-TIME TIME POSITIONS)