RESPONSIBILITIES INCLUDE:

Knowledge and performance of carpentry

Basic use/maintenance of equipment such as golf carts, gator and all-terrain vehicles

Perform facility maintenance including minor painting, electrical work and lock repair

Follow preventative maintenance schedules

Keep records including service, fuel and equipment logs

Order and pick up supplies

Maintain cleanliness of the facilities shop and associated areas

Operate equipment including power tools and stationary tools and safety equipment

Assist in setup and operation of Park’s special events

Perform other duties as assigned

REQUIRED QUALIFICATIONS:

High School diploma or equivalent

Two years of experience working in facilities maintenance or similar environment

Knowledge of basic computer operations

Strong interpersonal skills

Demonstrated ability to work independently

Enthusiasm for learning and speaking about the Animal Park’s message

This position must be filled as soon as possible, and this webpage will be updated and/or removed when the position is filled. Please contact applications@animalparknc.org if you experience any issues with the application process or have further questions regarding the position.

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If you would like to submit your resume and credentials to the Animal Park at the Conservators Center under a General Application for consideration, please feel free to do so. While we may not be hiring for your preferred position or area of expertise, we will hold your application on file should any availabilities or opportunities arise that are relevant to your experience.

Please Note that all positions at the Animal Park hold the following MINIMUM JOB QUALIFICATIONS:

Ability to work weekends and/or holidays

High school diploma, or equivalent

Must be at least 18 years of age or older

Strong interpersonal, team-building, and communication skills

Basic skills with Microsoft Office and Excel software applications

Writing and penmanship skills

Ability to maintain a neat and organized work environment

Licensed to operate a motor vehicle in North Carolina

Ability to self-motivate and work in self-directed projects and tasks

Ability to work actively (on your feet) as necessary

Ability to lift at least 25 lbs.

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PURPOSE OF POSITION:

The Donor Relations Associate will need to provide excellent customer service in person, via phone, email, and mail, with a focus on retaining existing donors and accurately representing the Animal Park’s mission, goals, message, brand, and policies. While also being responsible for the fulfillment and customer service aspect of the Lifetime Adoption Program.

KEY DUTIES

Receive and respond to donor inquiries and complaints over the phone in a friendly and professional manner.

Review and refer all non-donor calls and emails to the appropriate parties.

Monitor all related email inboxes and respond in timely manner to a variety of different emails.

Update donor contact and biographical information in our databases in accordance with Donor Services policies.

Maintain all Program-related files

Execute Program-related adjustments, cancellations, and new adoption creation in database.

Recording payments and donations in the appropriate databases.

Locate and research specific donations in fundraising database, and relay information to donors and/or financial managers by phone and/or email.
REQUIRED QUALIFICATIONS:

High School diploma or equivalent.

Two years of experience working in customer service, preferably answering phone calls and responding to emails

Excellent oral and written communication skills

Knowledge of Microsoft 365 and other similarly adaptable software platforms.

Enthusiasm for learning and speaking about our message

Ability to multitask and assist with difficult situations in customer service related scenarios.

Please contact applications@animalparknc.org if you experience any issues with the application process or have further questions regarding the position.

Apply Now